Customer Services
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.
1. Information We Collect
- For Vendors: We collect business licenses (NIB), government-issued identification (KTP/Passport), photos of facilities/vehicles, and contact details for verification purposes.
- For Users: We may collect your name, email address, and IP address when you interact with our platform or contact a vendor.
2. How We Use Your Information
- To verify the legitimacy of businesses listed on our platform.
- To maintain the integrity of our "Verified" and "Trusted" badge system.
- To improve our website functionality and user experience.
- To comply with legal obligations and prevent fraudulent activities.
3. Data Protection & Security
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. Documents provided for verification (such as KTP/Passport) are stored on secure servers and are accessed only by authorized personnel for verification purposes.
4. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, so long as those parties agree to keep this information confidential.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by Indonesian law (UU PDP).
6. Your Rights
Under the Indonesian Personal Data Protection Law, you have the right to access, correct, or request the deletion of your personal data stored in our system. To exercise these rights, please contact us at Contact Page.
7. Cookies
We use cookies to enhance your browsing experience. You can choose to disable cookies through your individual browser settings.
